You can receive notifications when there may be outdated content on your devices or if your device is unavailable to the DS-GO server.
Notifications are formed as a report which is automatically sent to your specified email.
The report is generated and sent at the interval you specify.
The report will contain information about:
- Devices that could not perform publication at the time of the report because they were unavailable (offline status);
- Devices with insufficient storage space for content publication (space limit);
- Devices that exceeded the time limit for publication;
- Devices that have been offline for 5, 30 minutes, 1, 2, 3, 6, 12, and 24 hours.
To receive notifications about devices that failed to publish because the device was unavailable (offline status), select Yes in the unavailable for publication line.
To receive notifications about devices that failed to publish due to insufficient storage space (space limit), select Yes in the limit space for publication line.
To receive notifications about devices that exceeded publication time, select Yes in the publication time over line and specify the time limit.
For example, if you are confident that your device’s internet connection is stable and your internet speed is at least 5 Mbps, set the minimum value: 30 minutes. This time is usually more than enough to publish 500Mb of content. If the publication is not completed within this time, for example because the connection with the device was unstable, the publication will be notified.
Please note that the publication will not be canceled by the system; publication attempts will continue until its successful completion or until you take action to cancel the publication (cancel the content publication, remove the publication tag from the device or replace it in the content, delete the content). If you anticipate that publications to your device may take a considerable amount of time for some of the reasons mentioned above, specify more time.
To receive notifications about devices that have been unavailable (offline status) for more than 5 days, select Yes in the device is unavailable for more than a day line.
In the email window, specify the email address to which the report should be sent. If multiple recipients need to be specified, use a semicolon (;)
In the Include a report every line, select the time interval after which the device will be included in the report.
The report includes notifications about all devices. The set interval determines how frequently the device will be included in the report. The report may contain the following information:
- Comment: text specified in the device comment.
- Failed publication: description of the problem:
- Device unavailable: the device was unavailable at the time of publication (check if the playback device is on, if the DS-GO Player is running on it, and if there is an internet connection on the device).
- Space limit: content not published due to insufficient storage on the device (increase storage size by connecting a larger memory card).
- Time-out: the time limit you set for this device for publication has been exceeded (most likely your file is too large and you should wait for the publication to finish).
- Device unavailable for more than a day: Device unavailable for more than 5 days: the device has not connected to the DS-GO.PRO server. last connection:####-##-##: the date and time the device last connected (check if the playback device is on, if the DS-GO Player is running on it, and if there is an internet connection on the device).
- Time: displays the time of the last operation with the device at the time of the report.
- ID: the device ID. Use it to search for the device in the Device section of the personal cabinet.
- UID: the device ID. Use it to search for the device in the Device section of the personal cabinet.
- Model: the model name of the device on which the DS-GO Player is installed.
- IPs: the IP address of the device on which the DS-GO Player is installed.